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azurelunaticI went to the doctor for a semi-routine physical yesterday. There are three entrances to the family practice wing: the main entrance, shared with the hospital, the north entrance at ground level (with a pair of immediately adjacent accessible parking spots), and the third floor entrance on the north end, connected from the parking garage (with a pair of accessible parking spots on each floor next to the elevator).
I usually park on the third floor near the elevator and entrance. I don't have a disabled plate or hang tag, so I park as near as I can get otherwise. When I approached the third floor entrance, there was a sign on the door saying it was closed. The same sign was on the ground level entrance. I had to walk all the way around to the front entrance. I saw some people with worse mobility than mine struggling their way across the parking lot.
There was no signage anywhere except on the doors, and that seemed to not have any Braille attached, and was in small enough font that I had to get within about ten feet of the door to read the sign.
Reception in my GP's office have been asking for better signage from day one, but have not yet got it.
There should be:
* Parking lot signs saying the only entrance is the main one
* A laminated informational sign at each accessible parking spot which is not adjacent to the main door
* A large, very distant-readable sign on each closed door in addition to the detailed signs
* Changes to pre-appointment check-in email saying that the only open entrance is the main one
* Signs at each parking garage elevator
* Information accessible in other languages besides English, and for blind people
I usually park on the third floor near the elevator and entrance. I don't have a disabled plate or hang tag, so I park as near as I can get otherwise. When I approached the third floor entrance, there was a sign on the door saying it was closed. The same sign was on the ground level entrance. I had to walk all the way around to the front entrance. I saw some people with worse mobility than mine struggling their way across the parking lot.
There was no signage anywhere except on the doors, and that seemed to not have any Braille attached, and was in small enough font that I had to get within about ten feet of the door to read the sign.
Reception in my GP's office have been asking for better signage from day one, but have not yet got it.
There should be:
* Parking lot signs saying the only entrance is the main one
* A laminated informational sign at each accessible parking spot which is not adjacent to the main door
* A large, very distant-readable sign on each closed door in addition to the detailed signs
* Changes to pre-appointment check-in email saying that the only open entrance is the main one
* Signs at each parking garage elevator
* Information accessible in other languages besides English, and for blind people
