[personal profile] jazzyjj
Hi folks. I'm back with some more questions regarding ADA paratransit. First off, does anyone happen to know if the powers-that-be keep records of any kind regarding disabilities of paratransit riders in a given locale? This question may seem on the surface to be a bit confidential, but here's why I'm asking. Several weeks ago I was told that my requests for door-to-door assistance are not that common. I took that to mean nobody or hardly anyone in my area needs the drivers to actually get out of their vehicles and assist people to said vehicles, provided passengers aren't standing outside specifically waiting for their ride. A few weeks ago when I booked a round trip, I didn't let the reservationist know that I needed door-to-door assistance until she was about to give me the estimated pick-up time, and she informed me that she was going to have to reschedule my trip. Just for needing door-to-door assistance but not specifying that at the correct time. On a related note, do any of you paratransit riders have the option of scheduling online and creating a profile? This would be so much easier. I'd rather not have to specify my exact needs every single time. I used to not mind doing this, but now I'd really prefer not to repeat myself if at all possible. I'm wondering if this may somehow be confusing the dispatchers? A lot of the paratransit vehicles here nowadays seem to be hybrids, which inandof itself is not a problem with me. However, I have difficulty hearing these hybrids with all the other traffic. This can present quite the dilemma when one only has light perception. Update: The local bus company rolled out an online portal about a year ago. The good news is that it is accessible at least with the 2 screen readers I'm currently using. But the bad news--or perhaps somewhat bad--is that it is not currently possible to book trips online. I read that trips can be cancelled online, but I haven't found a way to do that yet.
[personal profile] jazzyjj
Hi everybody. Subject line pretty much sums it up. I'm wondering if anyone could test out the following website for accessibility: http://www.afb.org . I realize that this is probably a loaded request, especially given that accessibility means different things to different people. However, I've been having some issues with some parts of the website and am wondering if other people also experience these issues. I have been trying to purchase a free course from the AFB eLearning Center with no luck. It seems that this site is logging me out constantly, unless I tick the box that says "Remember My Username and Password." Even then, I am sometimes automatically logged out. Please see a prior entry of mine in this comm. I realize this is probably a security measure to protect against spammers and so forth, but the frequency with which it happens seems to be much greater than on other sites. The other issue I'm having is with the online store. It seems that, with VoiceOver at least, the navigation is somewhat off. It wraps around in a loop, but just a few days ago I was able to read a bit of information that was not accessible to me before. For the most part this website with its accompanying portals seems to work pretty well with VoiceOver and the latest version of Chromevox Classic, but I've not had good luck contacting the admins. Thanks in advance for anybody's assistance with this.
[personal profile] jazzyjj
Hi everyone. I haven't posted to this comm for a little bit but I have a question. I recently got my ADA paratransit re-certification notice in the mail, and I've honestly been debating what exactly to do about it. Every other time I've gotten one of these, I just went ahead with the whole re-certification process. I wasn't too happy about that, but I did it anyway. But now that state funding has gotten so out of hand, I'm totally giving up on paratransit. So earlier this afternoon I phoned the local paratransit certification folks, and spoke with somebody who actually seemed at first to know what she was doing. However, when I asked her my question and she kept putting me on hold, it became quite clear to me that she had absolutely no clue. Hence my reason for asking here. Is it absolutely, 100% necessary for one to re-certify for ADA paratransit even if they are going to only ride the fixed-route buses and the trains? I don't have very good independent travel skills anymore, which in part is a discussion for another time. Actually I posted about this over at the Disabled Rage comm, so anyone interested please feel free to go there and have a look. I also posted an earlier entry here regarding this. But anyway, whenever I travel outdoors I need somebody with me who has good eyeballs. There are a couple exceptions, but I generally can no longer travel outdoors independently. My directional navigation isn't that great anymore either, so I don't want to ride paratransit. I have been asked by drivers to give directions to where I was going, and I never felt comfortable doing that unless someone I know well was riding with me. I would carry along maps, but I think that's a whole other can of worms. I have a cell phone and am happy to call somebody if I get lost, but then the problem becomes telling that person where I am at the time I'm lost.

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