accessibility_fail | Entries tagged with access denied

2022-05-10: entry is now public.

( Summary )

( Personal background )

( Involvement in the FreeBSD contributor community )

( Code of Conduct, violation reporting procedure, and process for dealing with reports )

( Detailed timeline of events )

( My next steps )

jazzyjj

Hi folks. I'm back with some more questions regarding ADA paratransit. First off, does anyone happen to know if the powers-that-be keep records of any kind regarding disabilities of paratransit riders in a given locale? This question may seem on the surface to be a bit confidential, but here's why I'm asking. Several weeks ago I was told that my requests for door-to-door assistance are not that common. I took that to mean nobody or hardly anyone in my area needs the drivers to actually get out of their vehicles and assist people to said vehicles, provided passengers aren't standing outside specifically waiting for their ride. A few weeks ago when I booked a round trip, I didn't let the reservationist know that I needed door-to-door assistance until she was about to give me the estimated pick-up time, and she informed me that she was going to have to reschedule my trip. Just for needing door-to-door assistance but not specifying that at the correct time. On a related note, do any of you paratransit riders have the option of scheduling online and creating a profile? This would be so much easier. I'd rather not have to specify my exact needs every single time. I used to not mind doing this, but now I'd really prefer not to repeat myself if at all possible. I'm wondering if this may somehow be confusing the dispatchers? A lot of the paratransit vehicles here nowadays seem to be hybrids, which inandof itself is not a problem with me. However, I have difficulty hearing these hybrids with all the other traffic. This can present quite the dilemma when one only has light perception. Update: The local bus company rolled out an online portal about a year ago. The good news is that it is accessible at least with the 2 screen readers I'm currently using. But the bad news--or perhaps somewhat bad--is that it is not currently possible to book trips online. I read that trips can be cancelled online, but I haven't found a way to do that yet.

Current Mood: confused
Current Location: just returned from a neighbor's place across the hall.
Current Music: theme from the Winter Olympics.

jazzyjj

Hello everybody. Well, just when my parents and I and other team members thought that the local paratransit service couldn't get any better, the following scenario happened about a week ago. I have started working out again at the local YMCA, but this time with one of the newer staff members here. He is a very good worker, and a good guy too. So on this particular morning I was picked up by paratransit per my request. The bus pulled up right in front of me, and the driver opened the door and guided me on board. I was his only passenger for that trip, so he dropped me off inside the Y like I had requested. Actually I was informed during my workout that the driver had somehow missed the Y and managed to circle the entire block. Then toward the end of the workout, my tutor told me that we had to go downstairs and meet my ride home. Well, we did so and were promptly informed by one of the front-desk people that my bus had left a few moments prior to our arrival downstairs. So my tutor and I thanked them, and he ended up driving me home. When I got back to my apartment and checked my answering machine, there was a message from the local bus company from a few minutes prior to my arrival back at the pad. The message said that my bus was waiting for me. The time of the message was about 10 minutes before my scheduled pick-up time at the Y. Yet I had my cell phone on me all that time, and it was turned on. Absolutely no phone calls.

Fast-forward to a couple days ago. I phoned into the reservation line to try and schedule a round trip for yesterday, which was Tuesday. But they gave me a time which was way before I would've even gotten out of bed, and told me that no other times were available. So I guess our paratransit service is having issues yet again, and that they're back to their old tricks. I was actually talking with another driver a few weeks ago, who admitted to me that the dispatchers suck at their job. This was what I thought all along, since I've had issues with the service before. This same thing happened just today when I tried to schedule a round trip on paratransit for tomorrow. So I am taking a taxicab to the YMCA, and one back and hopefully things will go smoother.

Current Mood: aggravated
Current Location: in my apartment.

jazzyjj

Hi everybody. Subject line pretty much sums it up. I'm wondering if anyone could test out the following website for accessibility: http://www.afb.org . I realize that this is probably a loaded request, especially given that accessibility means different things to different people. However, I've been having some issues with some parts of the website and am wondering if other people also experience these issues. I have been trying to purchase a free course from the AFB eLearning Center with no luck. It seems that this site is logging me out constantly, unless I tick the box that says "Remember My Username and Password." Even then, I am sometimes automatically logged out. Please see a prior entry of mine in this comm. I realize this is probably a security measure to protect against spammers and so forth, but the frequency with which it happens seems to be much greater than on other sites. The other issue I'm having is with the online store. It seems that, with VoiceOver at least, the navigation is somewhat off. It wraps around in a loop, but just a few days ago I was able to read a bit of information that was not accessible to me before. For the most part this website with its accompanying portals seems to work pretty well with VoiceOver and the latest version of Chromevox Classic, but I've not had good luck contacting the admins. Thanks in advance for anybody's assistance with this.

Current Mood: surprised
Current Location: bachelor pad, Illinois.

vass

Conservative flyers on disabled initiatives contain fake Braille
[hattip to James Nicoll]

"Jim Tokos, a vice-president at the Canadian Council of the Blind, said he found the flyers simply “baffling” — especially since the whole purpose of the pamphlet was to boast about how much the Conservatives were doing to make life easier for disabled people in Canada."

sarah

Yeah, so, I pretty sure they're implying there's a ramp somewhere up the street and around the other side of the hotel, but the sign's still funny:

( photo of 'accessible stairs' under the cut )

pauamma

Mafiaoza’s is Icky, and it’s Not the Pizza

Update, 2013-05-12 11:24am UTC: The owner claims they weren't in town that night. So either the owner is lying, or the cops' statements were incorrect. I can't say which it is, or whether (if the latter) the cops were lying or mistaken.

alexseanchai

Thing I am not: a Walmart employee.

Thing I should therefore have to do only when I have just finished moving my shit from my cart to my car, and not under any other circumstance: push carts around a Walmart parking lot.

Thing I did tonight anyway: push carts around a Walmart parking lot.

I don't know about the handicapped spaces at the left end of the building; the doors at that end aren't open at half past midnight. But every single handicapped space near the doors that are open at half past midnight contained either a car or at least one cart.

There were ten carts taking up handicapped spaces. Ten of them. And not one single fucking unoccupied handicapped space anywhere near the open fucking doors.

(I have just left an angry but polite complaint on walmart.com. Customer service desk isn't open at half past midnight either, or I'd have done it in person.)

deborah

Over in my own journal, I post about my failed efforts to purchase an iPhone. Very short version: I am told that they can't do a credit check without a drivers license. When I point out to them that I have had plenty of credit checks without a drivers license, and lots of disabled people don't drive, doncha know, they hang up on me. Stay classy, Apple!

automaticdoor

So! DC has a neat festival going on downtown next weekend! But... the website, http://www.artsonfoot.org/, is completely, 100% inaccessible to anyone who can't use Flash or has a screen reader or anything. (Not to mention those who can't handle constant flashing animation, but I didn't even go there in my voice mail to the coordinator.) There's no text version, no HTML version, nothing. We'll see what kind of response I get back. Sadly, I'm not hopeful.

Current Mood: aggravated

jadelennox

Two great examples of accessibility fail from London:

a door to the back entrance of Great Scotland Yard, paint peeling, which contains a wheelchair icon and the sign disabled persons entrance, right above the single step to the door.

A plaque with the wheelchair icon and the phrase Welcome. Touch here for assistance. Next to restaurant which has a step up and a table with a single chair outside the step on the pavement. The plaque is, incidentally, at least 4 feet off the ground and behind a pole.

lauredhel

I posted this on my home dw for Blogging Against Disablism Day, but thought some of the accessibility_failies might like to see it too.

---

Today is Blogging Against Disablism Day!

I'm going to blog against perhaps the biggest thorn in my side right now - obstructed paths. I really think the reality speaks for itself, so here it is, in the tradition of my image posts for BADD: this is my life.

( Read more... )

mathsnerd

So I am wishful of obtaining a second Gmail account, since my mail email is used for communicating with family, and for a myriad of reasons, I am forced to be permanently invisible on chat, and that makes me sad. Also, I'd like an email address that doesn't use my legal name in the handle for my internet stuff. So, I go to the sign-up page and try my usual options (mathsnerd, mathsie), only to find that they're both taken. Okay, no problem. I start trying logical workarounds to see which ones are available.

Oh, wait, what's that, Google? After trying more than three names, I have to go through CAPTCHA to prove I'm a real person? Okay, that's kind of soon, but whatever. Gee, you sure scrunch those letters together and make them all wavy so that I have a real hard time figuring out what the hell you want me to enter...

Huh, okay, I've tried eight times, Google, and I can't seem to read it well enough that you're satisfied that I'm a real person. And while you offer a "read-aloud" accessibility option for the CAPTCHA down below for submitting the form (which, incidentally, doesn't work in Chrome, yeah, you know, YOUR BROWSER!), for the CAPTCHA to keep trying different handles you conveniently don't offer any alternate options.

So, in conclusion, FUCK YOU, GOOGLE, AND FUCK YOUR UTTER LACK OF ACCESSIBILITY ON THIS PAGE. You should be ashamed of yourselves. Right now you're not living up to your usual standards. And I'm seriously wondering why I bother with Gmail accounts.

No love and a fuck-load of frustration,

mathsnerd

Current Mood: frustrated
Current Music: Big Roy and the Twigs - Snow Globe

sophie

I wouldn't normally put an LJ fail in here, but this one is so outrageous that I feel I have to, and it's the result of a deliberate design decision.

If you have a LiveJournal, try going to one of your entries and clicking to edit the tags on that entry (that is, using the specific Edit Tags screen, not the generic Edit Entry screen). Then try to select tags to use.

It looks like they tried to make it easier for mouse users by making it so that you can click a tag and have the others remain selected when you do so. But since it's a listbox, it normally would clear the rest of the listbox selection when you do this. So it seems that they made it so that it remembers the items that were selected before, so that when a new item is selected, they then rebuild the selections in the list box based on what the previous selections were.

But if use the keyboard instead of the mouse, you're screwed. Just try to navigate that thing with a keyboard without accidentally selecting or deselecting tags that you didn't want to select or deselect. (I haven't tried any other means of input, so I can't comment on those.) At least it doesn't auto-save, so you can just close the window when you realise that it's pointless.

(I suspect that the page causes problems for people on any OS that doesn't automatically clear the rest of the listbox when you click an item.)

autymn

I work as a Physical Disabilities Specialist at a rather well known university which for my and my employers protection will remain namiless. Myself, I am blind and have neurological disabilities that result in fun things happening with the use of elevators (weeeeeee!) I also work with a service dog. Someone in university administration thought it brilliant to place our department on the eighth floor on the periphery of campus! This either means multiple trips up and down seven flights of stairs for me a day - something that is very taxing on my body/CNS or multiple rides on the elevator that causes its own set of issues. Oh, and of the three elevators, we're lucky if two are working.

And need i even mention the problem being on the eighth floor raises for the students I serve who use wheelchairs, crutches, or other mobility devices?!

Supposedly "they" have been working to get our department moved for "some time." Whatever that means.

Current Mood: frustrated

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You Fail At Accessibility

Entries tagged with access denied

Anatomy of an ableism

More on ADA Paratransit

Another Paratransit Fail

Request For Accessibility Testing of a Website

Oops

bumpity-bumpity-bumpity

That is a special kind of... something.

(no subject)

"you can't have a credit check without a driver's license"

grrrrrr DC Downtown BID

you keep using that word. I do not think it means what you think it means.

A Few Days In My Seat

FUCK YOU, GOOGLE!

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The Eighth Floor

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