Nov. 12th, 2009

codeman38: Osaka from Azumanga Daioh enjoying sticking her face into a bed of flour a bit too much; captioned 'headdesk'. (headdesk)
[personal profile] codeman38
So I just got a tweet about this interactive discussion from the American Association for People with Disabilities:
FIRST-EVER Organizer's Forum!
Tuesday, November 17 1-2 pm EST
Topic: Working Cross-Disability
So, how are they doing this forum?
We'll have a conference call the 3rd Tuesday of each month, 1-2 pm Eastern time.
[...]
(If you haven't done a conference call before, at the set time, just call the number, listen to the prompt, and when it asks for the code, enter the code, including # sign. Then you will be connected!)
Yep, that's right.

There is, of course, nothing in the description about whether they know how to handle a participant calling via relay, whether there will be real-time captioning provided, or really, what anyone's supposed to do who might not be able to "listen for the prompt".

Folks? Your hearing privilege is showing...

(I really need to add a 'facepalm' icon now that DW offers more icons to free users, heh.)
codeman38: Osaka from Azumanga Daioh enjoying sticking her face into a bed of flour a bit too much; captioned 'headdesk'. (headdesk)
[personal profile] codeman38
(Here's an accessibility fail for you: I was trying to edit one of my posts but accidentally deleted it because the buttons are too close together on my phone screen. And of course, there's no confirmation before the post is deleted if the device you're using doesn't support JavaScript.

Anyway, here's the post I was trying to edit... sorry for losing the comments, guys!)




I just received Pixar's Up on DVD from Netflix.

There are NO CAPTIONS OR SUBTITLES on the Netflix version of the DVD, or at least on the copy that I received. (There aren't any menus or extra shorts, either, but the subtitles are particularly important for me.)

The retail version has subtitles in English, French and Spanish, at least according to the packaging and the reviews that I've found. WHAT HAPPENED HERE?!

I even posted a screenshot on Twitpic of the subtitle menu in Apple's DVD player as proof, because I know nobody's going to believe me. (I checked to see if there was a closed-captioning track, too, because some discs have that but not subtitles; there isn't one of those, either.)

Edited to add: Apparently this isn't a fluke; several other people have tweeted about the Redbox DVD having the same "rental" disc ID and also lacking subtitles. If you're trying to get deaf people to buy the retail DVD, this is so the wrong way to do it, guys.

Edited further to add: At least one confirmation on Twitter of Blockbuster also having the un-captioned version.

Edited still further to add: Just confirmed with my own eyes that one of the Up DVDs in a brick-and-mortar Blockbuster store is the caption-less version... despite the box very clearly showing the icon for subtitles. Anyone up for suing Disney for false representation?

Edited yet again to add: Twitter user TheFarmerJoe contacted Disney and got an explanation: the removal of captioning was intentional, because they view closed captioning as a bonus feature. FAIL FAIL FAIL FAIL x 1000.

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You Fail At Accessibility

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