Jack (
jackandahat) wrote in
accessibility_fail2010-02-05 04:10 pm
Follow up to yesterday.
Went back in to Remploy, turned out my adviser had had a word with the guy about the cane-snatching after I left. I told him if it happens again, I'm walking and there will be a serious complaint put in. Cane-snatcher apologised then spent the rest of the afternoon ignoring me and refusing to look at me while in the same room. (Yes, he is in fact a grown man and not a six year old. Allegedly.)
So that was sorted... and then my adviser promptly started lecturing me again on how he was sure I could use a phone if it was "Just a bit". Thing is, I know how "Just a bit" works - you start off with a little, then they go "he's coping fine, see?" and give you more, then they ask how why you're not doing your job. He also doesn't seem to understand that I'm not used to phones and I actually don't respond to them. You know how if someone calls someone else's name, you don't look up or respond because it doesn't apply to you? That's me - I'm just not used to phones, so I tend not to register they're ringing. It's a habit rather than a disability but it's due to my disability. It's not me "being awkward"
I don't get it. I'm hard of hearing, why are they the ones not hearing what I say? Why is it so hard to understand that no, I can't hear/understand you if I'm not looking at you? I've told the adviser a few times - get my attention, then when I'm looking at you, talk. Saying "But I called your name" when I had my back to you working on a computer isn't helpful.
And yes. These are the people whose entire job is to help with disability issues.
So that was sorted... and then my adviser promptly started lecturing me again on how he was sure I could use a phone if it was "Just a bit". Thing is, I know how "Just a bit" works - you start off with a little, then they go "he's coping fine, see?" and give you more, then they ask how why you're not doing your job. He also doesn't seem to understand that I'm not used to phones and I actually don't respond to them. You know how if someone calls someone else's name, you don't look up or respond because it doesn't apply to you? That's me - I'm just not used to phones, so I tend not to register they're ringing. It's a habit rather than a disability but it's due to my disability. It's not me "being awkward"
I don't get it. I'm hard of hearing, why are they the ones not hearing what I say? Why is it so hard to understand that no, I can't hear/understand you if I'm not looking at you? I've told the adviser a few times - get my attention, then when I'm looking at you, talk. Saying "But I called your name" when I had my back to you working on a computer isn't helpful.
And yes. These are the people whose entire job is to help with disability issues.

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(I nearly hit somebody yesterday at the grocery store.)
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We were legitimately there to restock the pantry. But there were thousands of people, and the shelves were bare. (We literally got the last peppers available in the store. I don't know why peppers are a snow-survival food...) There were lots of other people there. One of them ran me down with her cart, looking straight at me the entire time. Another rammed into me from the aisle as I was walking past the endcap.
I did not hit any of them. I very carefully did not hit any of them. I was really tempted, though. (I did use the cane to reach over people's heads to grab things off the top shelves.)
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And gah, yeah - I've had people push carts into me. I'm a bastard though, if I'm on an OK day I push back. I consider it my public duty as someone who is able to do that, in case the next person they try to run over is (physically) weaker. It's amazing how surprised they look. It's so bloody rude though. We really should be allowed to hit them.
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Do we really have to be nice to people when they're being inconsiderate a-holes and doing things like stopping in the middle of aisles in front of the man in a wheelchair? Or zig-zagging past us and stopping to grab something (when we're clearly moving) like we're not even there?
Can't we hit them? Just once? Please?
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Are they offering you - damnit I forget the name - oh I didn't! - Teletex in order for you to do the phone thing 'just a little bit'?
Is that the assistive technology they keep suggesting could help you?
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http://en.wikipedia.org/wiki/Telecommunications_device_for_the_deaf
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I also got asked in the interview today "Can't you just wear hearing aids?" Frankly, I'm getting a bit insulted - I'm an adult, I clearly have access to things like doctors and the internet... do they not think I've thought of this stuff already?
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It's weird though, it would seem to me that the easiest/simplest job opportunity for you would be data entry; using your computer skills to input information or correlate data etc. It's not your fault that they likely shipped all those kinds of jobs to other nations.
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I have started asking people "Why do you think I haven't tried that already?" So far, no-one's come up with a good answer. But I'm tired of the "You should be nice, people are only trying to help."
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(I will confess to asking the "have you tried --" question myself. But only when what I'm going to suggest is truly new/not widely known, is something I've used/experienced/had myself, and I usually phrase it as "you probably already know about this, but --")
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*looks*
Perhaps one or more of these words fit: telecoil, T-coil, (audio) induction loop, induction coil?
Or were you referring to an FM transmitter, possibly in connection with an Assistive Listening Device? I had never heard of those (in connection with hearing ears) before.
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What bugs me is people (as in, random people with no experience of hearing loss or hearing aids) keep pushing hearing aids on me. I'm not big on the social model of disability, but my hearing is one case where 95% of the problem is other people. I'm muddling along just fine, thank you! Sure, no-one can whisper sweet nothings in my ear, and I can't phone a friend to chat, but I don't have a girlfriend and the internet is cheaper than long-distance calls anyway, so I don't see an issue!
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I've had my own annoyances in that regard. Quite often, people refuse to believe I have difficulty hearing on the phone because I can fairly decently make out what people whose speech patterns I know well are saying. (But of course-- I'm used to their speech patterns, so I can fill in the missing bits!) And so they don't seem to understand why I can't deal with calls to random strangers, receptionists, etc.
Grr.
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I hope these guys get their act together and can actually help you, eventually.
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I have my doubts about them being any use, but. I'm job hunting plenty alone and when I get a job I'll be done with them.