Tim Horton's fail

[calligrafiti]

A man in Nova Scotia is taking a Tim Hortons to the Nova Scotia Human Rights Commission because he can't get his wheelchair into the restaurant and they won't let him use it at the drive-through.

While I could see some safety issues of having a wheelchair at the drive-through window, it seems like fixing the door accessibility issues (and internal maneuverability issues, which the claimant brings up) would have been a reasonable resolution.

Comments

[pthalo]

good for him. :)

Tangentially, I've never been turned away from the McDonald's drive through on foot or on rollerblades, and drivers have never found it odd that I (and generally several other pedestrians) are standing in line between several cars.

But this is Hungary :)

[calligrafiti]

Hungary? Cool! A number of fast food places in the US have signs saying that pedestrians should go inside the building rather than going to the drive-through, but I haven't heard whether anyone's tried getting served at the drive through window while in a wheel chair.

[trouble]

Oh, I should have skipped the comments. There are people making the same damned arguments at that awful Penn & Teller special - "Since it would be hard to make places accessible for EVERYONE, we shouldn't work to make them accessible for ANYONE.

*sigh*

Nova Scotia, I can assure you, is not the best place I've lived in terms of accessibility issues. *cough*

[calligrafiti]

Something about news paper comments pages seem to attract people with whom I tend to disagree. To put it mildly. I try not to read them for the sake of my blood pressure.

[sukee]

Especially the CBC, it seems to attract more wackos than other newspaper sites.

[davetheinverted]

I think the best part is how the Tim Horton's spokesman doesn't say anything about improving accessibility or how they intend the plaintiff should get his coffee...no, instead, he says he's going to make sure to remind *all* the stores to not allow wheelchairs or motorized scooters in the drive-through. Because making the accessibility issues *worse* is exactly how you want to handle something like this....


Dav2.718

[calligrafiti]

Yep. It's fail with a bonus future fail tacked on.