sami: (your argument is invalid)
Sami ([personal profile] sami) wrote in [community profile] accessibility_fail2009-06-19 12:55 am

The devil's in the details

This is quite a minor incident in and of itself, but it's symptomatic of the wider problem.

Earlier this evening I was settling down to watch a DVD with my brother-out-law, Chas. Chas was operating the remotes, and was trying to get the DVD player turned on (shooting past an obstruction, you understand), when I heard him mutter that he wasn't even sure if the screen was on.

Looking over, I saw the red light on the corner of the (LCD) TV was showing, so I said it wasn't on. He switched remotes, hit the button again, the red light turned green and the screen started warming up.

"Okay, now it's on," I said. "You can tell by whether the light in the corner is red or green."

"Wait," Chas said. "They use red and green to indicate? Those bastards!"

Despite long and close association, it took me a second to work it out - he was having a problem because he has moderate red-green colour-blindness. Really quite moderate, but he could still only sort-of tell the difference after I'd pointed it out - he hadn't been aware, really, that the light changed colour at all.

Red-green colour-blindness is relatively prevalent in the male population; in cases like this it's trivial, but the sad thing is, marking distinctions by red vs green is not at all unusual. (Fairly recently, for example, Chas was looking at diagrams of something, and had to get my help, because the diagrams coded different areas by use of red and green dots, and he had trouble telling which was which.)

It's a thoroughly invisible disability, ranging from vague annoyance to occasional danger, but it shouldn't be a disability at all. Red/green should never, ever be used to convey information merely by colour differentials.
helens78: Cartoon. An orange cat sits on the chest of a woman with short hair and glasses. (Default)

[personal profile] helens78 2009-06-18 05:33 pm (UTC)(link)
I'm reminded of a friend of mine whose husband is red-green colorblind. We know each other through World of Warcraft, which for a very long time was awful about red and green being used to differentiate important game details.

Almost five years after game release, Blizzard finally added some accessibility options for colorblind gamers. I haven't tried them out, since I'm not red-green colorblind, but I'm glad they finally got around to doing it.
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[personal profile] gramina 2009-06-18 07:33 pm (UTC)(link)
I just started playing WoW, and reading this post made me think about that -- I'm glad there are non-red/green options!

(for non-WoW folks: red/yellow/green can indicate how likely something is to attack you, for instance. Or at least, so far, everything that's attacked me has had a red health-bar over it, and things that have a green health-bar don't initiate attacks. They also use green for your own health -- and I think yellow and red, too, but so far when I've died it's been too fast for me to be sure.)
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[personal profile] willow 2009-06-18 06:05 pm (UTC)(link)
That's so ridiculously simple and easy and horridly wrong. Red and green for off and on are everywhere. I remember when I got my new computer I was pretty glad and surprised the power button turned on blue. (Just a colour preference for me though).

Dang, though. That's seriously not giving a damn/paying attention to a goodly portion of the consumer base.
watersword: Line drawing of a computer mouse and the words "Sorry, up late.  Internet porn." Quotation from House, MD. (Stock: internet porn)

[personal profile] watersword 2009-06-18 06:20 pm (UTC)(link)
Thanks for this; you've got me checking my website designs currently being worked on to make sure I haven't done this, and I'm adding to the checklist I run through before launching anything.

[personal profile] treeowl 2009-07-18 12:07 am (UTC)(link)
Be sure to watch your RGBs... If the main distinction between two colors is in RG, you have a likely issue. Of course, there are other sorts of color-blindness too. On the other hand, there's a bit of technology fail: CSS is well enough designed to allow users to absolutely override website text colors, but it does not provide any conditional overrides (e.g., if the colors are too close according to my personal formula, modify thus). There may be more sophisticated techniques available to more sophisticated users, but I'm not sure.
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[personal profile] watersword 2009-07-18 05:48 pm (UTC)(link)
Thanks! I was doing it visually, and since I'm not R/G clorblind, it was a little nervewracking. Current solution: use only one of them in the whole design, which is not as hard as you'd think; most of my current projects are pretty monochromatic. *revises notes to self*
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[personal profile] azurelunatic 2009-06-18 06:23 pm (UTC)(link)
Even traffic lights have the lights in different places.
haunted: Apollo, by Dustin Nguyen (Default)

[personal profile] haunted 2009-06-18 10:55 pm (UTC)(link)
I have this problem a lot, with red/green lights especially. Both my router and digital TV box have LEDs which change from red to green when active, so I can't tell, for example, if my router is properly connected to my phone line without turning on the computer. It wouldn't be so bad if the lights were in different places, but as it is I needed someone sitting with me when I set them up.

A while ago I was linked to this comparison of board/card games for normally-sighted and colour blind people. The images are a bit confusing for me, being red-green colour blind, but I'm told it's an interesting resource for other people.

A personal anecdote: I had an acquaintance who thought I literally couldn't see red or green, and thought Christmas must be a really hard time for year for me, with all the decorations being invisible.
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[personal profile] pne 2009-06-19 08:22 am (UTC)(link)
I had an acquaintance who thought I literally couldn't see red or green

I guess he took "colourblind" a bit too literally, eh?
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[personal profile] boogieshoes 2009-07-01 12:14 am (UTC)(link)
*snerks* that last para's pretty amusing.

wrt the OP:

my dad is red-green color-blind, but the primary issue he seems to have in his life is buying clothes, which he handles in (stereo)typically male fashion of passing that chore onto his wife. i've never asked about LED lights and that sort of thing; i'll have to, now.

i've often wondered what the world looked like to him as opposed to me, so one time when i was 9 or 10, i brought out a box of 36 different marker colors and identify them for me. what i learned from this was that i needed to be able to construct a better test to figure out what things looked like to him. :-p

my dad never had problems with stoplights and the like - he differentiates based on position.

just as a related comment, the US military won't allow you into the pilot corps if you're color blind because the cockpit lights usually don't have labels on them. (cockpit real estate is at a premium.)

-bs

[personal profile] treeowl 2009-07-18 12:12 am (UTC)(link)
If the problem happens frequently, you might consider investing in a red filter and a green filter. High quality will run you $10-$30 at the camera store. Cellophane will run you less at wherever you buy colored cellophane for gift wrap.