CAPTCHA-22

[codeman38]

So there's this telethon for cancer that will be airing tomorrow night. They've got a web page set up for donations as well:

https://www.standup2cancer.org/Default.aspx

The form has a visual-only CAPTCHA that must be completed in order to submit the form. They realized, however, that this would be an issue-- they've got a "What's this?" link next to the CAPTCHA, and clicking on this states:

"If you are a visually impaired user or still need help, please contact us."

The "contact us" link goes here: http://su2c.standup2cancer.org/contact

Notice any problems? Like... oh, I don't know, the fact that the contact page also has a visual-only CAPTCHA? ::facepalm::

Edited 2010/09/10 @ 8:40 PM to add: And now the contact page that they're referring people to is down because of server overload, while the donation page is still there and still has an inaccessible CAPTCHA. If only they had just made it accessible to begin with...

Comments

[treeowl]

This is obviously only a problem if they want blind people to give them money. Obviously, that doesn't matter much to them, so I don't see why blind folks should care either.

[musyc]

Okay, it took me a couple minutes to even identify that there were fill-in boxes on that contact form. (I would like to THOROUGHLY SHUN the person who started this light-grey-on-white webdesign trend.) Not too fantastic for a sighted user, either.

[amadi]

I just sent them a nastygram for their "amateur" approach to web design, and suggested hiring someone who had even a passing familiarity with the concept of web accessibility or who had even heard of "508." I was not particularly nice.

I do not anticipate hearing back.

[codeman38]

At least there's one good thing they do have going for them: they didn't design the whole thing in Flash, as is the case on many sites in the entertainment industry.

Faint praise, I know...

[amadi]

Yeah, I've been looking at sites for banquet venues lately, and Flash is repulsively common there, too, I have no idea why. Since I'm bandwidth limited right now, it's an incredible frustration, I cannot imagine what it would be like were I a blind bride, trying to plan a wedding.