jackandahat: A brown otter, no text. (Default)
Jack ([personal profile] jackandahat) wrote in [community profile] accessibility_fail2010-02-04 05:44 pm

When the people who claim to help are the problem.

Right now I'm looking for work, and I've just been sent to an agency - Remploy - who deal with getting disabled people into work. I'm hard of hearing and I have arthritis so I walk with a cane.

I was sat with "my" advisor, Jonathan, getting lectured on how I would be wonderful in this job and I had to think positive thoughts. He yet again pulled the "All you need is adaptive technology" speech - I've discussed with them several times that adapted phones just don't work for me - I've never met one that does, and frankly, it's too much of a bloody struggle.. I was sat down, my cane was propped against my backpack.

The other advisor - I don't know his name, call him Stupid Fuck - picked up my cane and put it behind his back, and started giving a speech about how now no-one would know I was disabled, and I had to think of it like that.

The only thing that kept me from getting up and punching him was knowing I'd lose my benefits if I did. Oh yeah, and the fact he had my cane.

Did I mention this is an agency designed specifically to deal with getting disabled people into work?

So there was absolutely nothing I could do. If I did anything, they'd have stopped my dole money and I wouldn't have been able to afford to, you know, pay rent and eat. I told Jonathan that being told "You don't look disabled" is not helpful, but I was too much in shock to work out what to say about the cane thing - when I go in tomorrow I Will be having words with Stupid Fuck, I just didn't know what to do and he was standing over me.

Anyone else faced this kind of thing? Any ideas what to do/say to him? (I know the obvious is "Put in a complaint", but if that's how the staff act, I suspect they'd laugh in my face.)
jadelennox: Senora Sabasa Garcia, by Goya (Default)

[personal profile] jadelennox 2010-02-04 06:45 pm (UTC)(link)
no, you REALLY weren't overreacting. Even people who aren't in disability services should get reported to their managers for taking away the adaptive aids of a disabled person. People who work in the disability services profession should without question know better.

You need to report him to his agency. There has got to be some bureaucratic paper trail.

I mean, seriously.
ext_400088: edited Get Medieval icon (Default)

[identity profile] ladygzb.livejournal.com 2010-02-04 07:24 pm (UTC)(link)
You don't lock someone into a room just because you expect someone not to be going anywhere for the next few minutes. You don't take and hide somebody's glasses, just because they happen to have their eyes closed for a moment. You don't take someone's seeing eye dog just because they happen not to be walking anywhere at this moment. You don't take someone's wheelchair just because they happen to be using another chair briefly.

YOU DON'T DO THAT. And if, against all logic, you DO do that, what you've done is constrain someone against their will--kidnapping them.
niqaeli: cat with arizona flag in the background (Default)

[personal profile] niqaeli 2010-02-04 07:53 pm (UTC)(link)
The glasses comparison might make the point in a way; most people understand that glasses are not something you take away from the person who wears them. Even if they've taken them off for a moment, you don't take them. Not even when you'd "give them back the moment you asked."

Or they might not... but these people may understand it in the context of glasses since they are more commonly used.
lady_ganesh: A Clue card featuring Miss Scarlett. (Default)

[personal profile] lady_ganesh 2010-02-05 01:00 am (UTC)(link)
It also might be good to point out that the last person who took your cane away tried to rob you. It sends/reinforces the 'this is outside acceptable behavior' message.

I'm so sorry.
lady_ganesh: A Clue card featuring Miss Scarlett. (and i am funky)

[personal profile] lady_ganesh 2010-02-05 01:05 am (UTC)(link)
Ugh.