masquerading as a man with a reason (
ysobel) wrote in
accessibility_fail2010-01-04 03:41 pm
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Okay, seriously?
The town I live in has a fairly decent public transportation system (which is even accessible, except for the times when they use authentic red London double-decker buses, and you can get a disabled pass that basically gives you free rides) but it's designed around the university, which means that getting from one place to another, when neither of them is near the university, is not always easy.
(this is not the fail. It's annoying, but not fail.)
I have a weekly appointment Fridays at 3pm. Because of the way routes are laid out, I would need to catch a bus at 1:45, ride it for about ten minutes, wait half an hour to transfer to a connecting route, ride it for about five minutes, and be there over half an hour before my appointment. Seriously, I could walk* there faster; it takes less than an hour. A rather miserable less-than-hour if it's cold and rainy, but it's not like the waiting times would be any better.
(* for definitions of walk that translate to using my wheelchair. I think of traveling by wheelchair (without additional vehicles such as being in a van) as walking, but I often confuse people when I say it.)
Now. The place where I lives has a paratransit service. Their official website says, and I quote:
They are a curb-to-curb service, with the usual fun about how you have to give a 20-minute window (i.e. be available 10 minutes before and after the scheduled time) but the bus will only wait 3 minutes, etc. But basically, it looks like a thing where you can use it if you're disabled, right?
...sort of.
It turns out that you can use it if a) you are disabled, and b) the nature of the disability means that you cannot use any other public transportation service, including the aforementioned bus system.
WTFFF.
(and even more annoyingly: the fare for the bus service is free with a disabled pass, and otherwise $1 per trip; the paratransit is $2.)
ETA: I just realized that they do all communication by phone, which means that an otherwise-independent person with hearing or speech problems is basically screwed. Even better!
(this is not the fail. It's annoying, but not fail.)
I have a weekly appointment Fridays at 3pm. Because of the way routes are laid out, I would need to catch a bus at 1:45, ride it for about ten minutes, wait half an hour to transfer to a connecting route, ride it for about five minutes, and be there over half an hour before my appointment. Seriously, I could walk* there faster; it takes less than an hour. A rather miserable less-than-hour if it's cold and rainy, but it's not like the waiting times would be any better.
(* for definitions of walk that translate to using my wheelchair. I think of traveling by wheelchair (without additional vehicles such as being in a van) as walking, but I often confuse people when I say it.)
Now. The place where I lives has a paratransit service. Their official website says, and I quote:
Who May Use This Service?
* Customers who qualify under the Americans with Disabilities Act (ADA) of 1990
* Disabled customers may be accompanied by a personal attendant at no extra charge when required.
* One unregistered companion may accompany a registered customer, and must pay the 1-way fare.
They are a curb-to-curb service, with the usual fun about how you have to give a 20-minute window (i.e. be available 10 minutes before and after the scheduled time) but the bus will only wait 3 minutes, etc. But basically, it looks like a thing where you can use it if you're disabled, right?
...sort of.
It turns out that you can use it if a) you are disabled, and b) the nature of the disability means that you cannot use any other public transportation service, including the aforementioned bus system.
WTFFF.
(and even more annoyingly: the fare for the bus service is free with a disabled pass, and otherwise $1 per trip; the paratransit is $2.)
ETA: I just realized that they do all communication by phone, which means that an otherwise-independent person with hearing or speech problems is basically screwed. Even better!
no subject
(And I remember using them about nine years ago, when I was working and living with my parents; there was no way for me to get to any bus route, but they grumbled a lot because we were officially outside the city limits (and therefore the county's responsibility, whereas the county claimed that we were functionally part of the city). And it was also fun because I had no flex time with when I left work; even if there were an emergency, it was "okay, we're calling you to let you know we're here, come down now". augh.)
no subject
There are some places in town that I just can't get to without begging for a ride, even via paratransit, because they're still considered to be in the city but are beyond the county line and transit is on a county basis.