I realize you're frustrated, and there are very good reasons for it! But please. Don't ship the blender to the CEO. The CEO's assistant and the mail room, both of whom are much lower paid than the CEO and who already have to deal with a lot of unpleasantness, will hate you and the CEO will never have to open a package containing a broken blender.
Jarden Corporation owns Oster. Contact the Jarden Board of Directors, whose contact information you can find right here. The Board will not read your information, but there is often a high-level customer care team that may be better able to assist you than at the main Oster number. If you email them with your contact information, they will often call to follow up. Emailing the Board of Directors will often mean that you're not just talking to a black hole of customer support.
But seriously. Don't dump on the mailroom or the secretaries. It won't get you any help, it will gain you a lot of ill will, and it's just plain mean to dump things on low-level people who are paid to get in the way of precisely the sort of thing that you're trying to do. I know you're not mean, just understandably frustrated.
no subject
Jarden Corporation owns Oster. Contact the Jarden Board of Directors, whose contact information you can find right here. The Board will not read your information, but there is often a high-level customer care team that may be better able to assist you than at the main Oster number. If you email them with your contact information, they will often call to follow up. Emailing the Board of Directors will often mean that you're not just talking to a black hole of customer support.
But seriously. Don't dump on the mailroom or the secretaries. It won't get you any help, it will gain you a lot of ill will, and it's just plain mean to dump things on low-level people who are paid to get in the way of precisely the sort of thing that you're trying to do. I know you're not mean, just understandably frustrated.