Sounds kinda like at least 1 hospital here in the northern 'burbs of Illinois. This particular hospital used to be affiliated with a well-known university, but they somehow reached a deal with somebody and now they're in a network or something. But anyway, this hospital is huge and for whatever reason not all elevators go to all the floors. All elevators do have Braille and raised print markings on the buttons though, which is good. The other good part is that the staff could not be more friendly and helpful. The medical care is also superb. I know from personal experience. Some of my doctors are on the faculty at this hospital and others within the network. Some of my doctors have offices located in an adjacent building, for seeing patients. This other building apparently isn't quite as big though. I always go with somebody sighted such as my mom.