willow: Red haired, dark skinned, lollipop girl (Default)
Willow ([personal profile] willow) wrote in [community profile] accessibility_fail 2014-09-07 06:51 pm (UTC)

I haven't been to Ikea in years. I vaguely remember there being away post check-out, through a tunnel like corridor, being able to cut through to the front of the store. Or maybe my gf at the time just took an employee access and used it, cause I was NOT doing so well at time. Though that was more mental fatigue than physical disability stuff - as it would be now.

Even back then though, I remember I used to just stop and sit on chairs; arm chairs, dining chairs, stools, poofs, beds. And when I was younger, my mother didn't care for 'meandering through the store'. She made a beeline for what she wanted, checked she had the name right, then it was down to the warehouse.

Now years later, I wonder if the whole process gave her mental fatigue too - all those people.

It sucks to hear, years on, they haven't gotten a clue. That they can put a wheelchair user in the catalog, but not consider accessibiliy within the store.

They'll, apparently do 'save this dog' programs w/ life size blowups of shelter animals. But 'spare our customers pain'? Not so much.

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