codeman38: Osaka from Azumanga Daioh attempting to cross the street, not realizing it's turned red while she was lost in thought. (crosswalk)
Cody B. ([personal profile] codeman38) wrote in [community profile] accessibility_fail2011-03-23 01:58 pm

Conference transit information fail

Note to people who run conferences in general, and especially those which are directly related to disability: If people e-mail you asking for directions on how to get there via bus, and the conference center's site doesn't say anything in that regard? Don't just make stuff up. Please bother to actually do some research.

Yeah, I may be from another part of Georgia, sure, but even I know from past experience (when I was able to get a ride, that is) that MARTA buses absolutely do not go as far east as the Gwinnett Civic Center, despite what I was told by a conference organizer.


Of course, this would've been a lot easier to figure out the correct answer to if Gwinnett Transit's web site weren't a big heaping bag of accessibility fail. All the info is strictly in PDFs with no accessibility tagging whatsoever, and the system map distinguishes routes only by color... using only the colors that are most likely to be indistinguishable to a colorblind person (blue-purple, red-green-orange). And even the correct route map (#10, for the curious) doesn't clearly indicate whether the route actually goes to the civic center or just goes past it-- the center's shown on the map, but a good distance from the actual route, and it's not listed under "Points of Interest" at all.

In fact, the only way I found out that route 10 was the correct route was a random PDF I stumbled across, while searching information on transit routes to the Gwinnett Center, of a program for a completely unrelated conference!


Edit: And no, the Gwinnett Center's site says literally nothing about public transportation on its directions page. The only thing I could find was on the site for exhibitors--which just redirects people to the Gwinnett Transit site that I've discussed above.

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