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accessibility_fail: Universal "person in wheelchair" symbol, with wheelchair user holding a cutlass (Accessibility Fail)

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Created on 2009-06-15 01:42:42 (#406662), last updated 2017-01-28 (34 weeks ago)

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Name:You Fail At Accessibility
Membership:Open
Posting Access:All Members
Community description:Chronicling accessibility failures, one asshat at a time.
Have you ever been in an 'accessible' hotel room that had an half-inch-high curb at the threshhold? Ever been caught in a 22" wide wheelchair facing down a 20" door? Ever been assured that the allegedly-accessible route has 'just' one step? Ever been told that blind people obviously don't use the internet? Ever spent fifteen minutes trying to get your voice-recognition software or your screenreader to work with that one website that just has to be doing it on purpose because nobody could be that clueless by accident?

So have we, and we've decided that snarking is better than quietly stewing.

Post about the various accessibility fails you encounter here! And if you come across someplace that does it right, please also feel free to post accessibility wins.

(All kinds of accessibility fail welcome!)

posting guidelines


  • Include where you were, what you noticed, and why that place/website/etc fails at accessibility. You don't have to worry about naming names; if anyone from that site or store or locale shows up and starts yelling at you for posting, just let an admin know.


  • If you want to include a picture, feel free! All images should have both the height and width specified, and either a descrive caption or descriptive alt text included to benefit low-or-no-vision readers and those who are using text-only browsing:
    BAD: <img src="http://www.example.com/picture.png">
    GOOD: <img src="http://www.example.com/picture.png" height=400 width=600 alt="picture of the sink in an allegedly-wheelchair-accessible hotel room, with wheelchair parked in front to demonstrate the sink would be over the head of an average-sized person sitting in the chair">
    GOOD: <img src="http://www.example.com/picture.png">
    The sink in an allegedly-wheelchair-accessible hotel room, with wheelchair parked in front to demonstrate the sink would be over the head of an average-sized person sitting in the chair.

  • If there's more than one image in your post, or if the image is larger than 640x480 pixels, please put images behind a cut. To do this, put this before what you want to be cut:
    <cut> [displays as "( Read more )"]
    <cut text="what you want the text to say"> [displays as "( what you want the text to say )"]

  • If posting video, at the very least summarize what the video is and why you're posting it; ideally, it should be subtitled or transcribed.

  • One person's accessibility win might be your accessibility disaster, or vice versa. Remember that accessibility is neither a universal constant nor a zero-sum game, and do not snark at someone who is snarking an inaccessible situation because you don't think it's a problem.


  • You don't have to have reported the accessibility problem to the owner of the business/website/storefront/restaurant/location/program/etc, and nobody should make somebody else feel guilty or pressured for not opening up a complaint. (Sometimes we barely have the energy to cope with the accessibility failures in our lives, much less advocate for them to be fixed, especially when able-bodied people insist there couldn't possibly be a problem and we're just whiny special snowflake drama mongers for bringing it up in the first place.) However, if you want help in drafting or making a complaint, whether to the person or organization responsible for the accessibility problems or to your governmental agency that handles disability and accessibility matters, just ask in the post; we can make it a group effort.


  • Many of our members are very tempted to be as helpful as possible, and will often speak up if they see something in your post that they think they can help with. This can sometimes lead to feeling pressured or feeling annoyed. (Since most of us deal with "helpful" "advice" from people who think they know better than us about our particular conditions, most of us are very good at phrasing advice or suggestions in a non-rage-inducing fashion, but nobody is always perfect!) To minimize the chance of this, a few quick guidelines:
    For posters: If you don't want advice in your particular situation, include a line saying "no advice, please" or "I'm just ranting, I don't want suggestions". If you don't include that and you receive advice, you absolutely should not feel obliged to respond to the comment, and you especially have zero obligation to explain your particular disability or your medical details in any way that you're not comfortable with.

    For commenters: If there's a "no advice"/"no suggestions" specification in the post, obey it. (Yes, even if you think you have the perfect solution for them.) If you see a post or a complaint that you want to offer a suggestion for, phrase your comment in as non-pushy a manner as possible: "What worked for me was X" is always better than "have you tried X", and "Your mention of Y made me think of product Z" is always better than "you should try using product Z to help you deal with Y." If somebody replies to your suggestion/advice telling you that your advice won't work for them with no further details, you must not push for further details; you must let the matter drop.

  • ¬†We consider "accessibility fail" to cover a very broad range of topics! If you want to gripe about any disability-related topics, feel free.


  • If there's a problem, contact an admin.


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