kayloulee: "live long and suck it" caption; Spock at the Science Academy (live long and suck it)
kayloulee ([personal profile] kayloulee) wrote in [community profile] accessibility_fail2012-06-04 01:20 pm


So last Thursday I saw a bus driver try to refuse service to a guy using a power wheelchair. On Friday I submitted a complaint, on Saturday I got an email from the complaints people, and just now I got this:


Thank you for your recent feedback.

At State Transit we treat incidents such as these very seriously. We have established the identity of the employee responsible for this unacceptable behaviour and will be taking appropriate action so as to avoid a similar incident in the future.

Please accept my sincere apologies for any unpleasantness caused.

[Depot Guy]
Kingsgrove Contact
STA Customer Relations
lacey: Me and my leather :D (Default)

[personal profile] lacey 2012-06-04 03:29 am (UTC)(link)
Wow! I didn't expect anything to come of a submitted complaint, good on them for being on top of it!
jadelennox: Oracle with a headset: Heroes Use Headsets (gimp: heroes use headsets)

[personal profile] jadelennox 2012-06-04 04:31 am (UTC)(link)
You are a rockstar.
kaberett: Grinning emoticon. (:D)

[personal profile] kaberett 2012-06-04 11:52 am (UTC)(link)
+1, you champion
lilacsigil: 12 Apostles rocks, text "Rock On" (12 Apostles)

[personal profile] lilacsigil 2012-06-04 06:45 am (UTC)(link)
Unexpected! That's really awesome. Good on you, and them.
ironed_orchid: pin up girl reading kant (Default)

[personal profile] ironed_orchid 2012-06-04 07:37 am (UTC)(link)
That is a great result!
automaticdoor: michelle obama looking super happy with the symbol \o/ (michelle \o/)

[personal profile] automaticdoor 2012-06-04 01:20 pm (UTC)(link)
Excellent results!
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[personal profile] lizcommotion 2012-06-04 03:47 pm (UTC)(link)
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[personal profile] synecdochic 2012-06-04 06:30 pm (UTC)(link)
inoru_no_hoshi: The most ridiculous chandelier ever: shaped like a penis. Text: Sparklepeen. (Default)

[personal profile] inoru_no_hoshi 2012-06-04 08:15 pm (UTC)(link)
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[personal profile] azurelunatic 2012-06-05 03:07 am (UTC)(link)